Water Pollution Authority
Emergency phone numbers for grinder pumps:
If you should have a problem with your grinder pump, you should call Glastonbury dispatch at 860-267-9922. They will notify East Hampton Joint Facilities who service the pumps.
Joint Facilities out of East Hampton services the grinder pumps. They will respond to any problems with the grinder pumps.
For alarms during the week (Monday-Friday) between the hours of 7:30am and 3:30pm, call Joint Facilities directly at 860-267-4142 or 267-2536.
For alarms after 3:30pm, call Glastonbury dispatch at 860-267-9922 . They will notify the person on call for Joint Facilities of the problem. Make sure you give the dispatcher your name, address and phone number so that Joint Facilities can contact you back.
Reminder: If there is a power outage your grinder pump does not work.
Cooking or animal grease should NOT be poured down the drain. Grease causes build-up on the floats and hinders operation of the grinder pump. Homeowners will be billed an additional charge for any alarm calls related to excessive grease build-up.
Joint Facilities — 860-267-4142 or 860-257-2536
Glastonbury dispatch at 860-267-9922
Water Pollution Control Authority
Kevin Kelly – Administrator